Customer Service Representative with Polish and English - Bratislava
Len pre registrovaných členov Bratislava, Slovensko
pred 2 týždňami
* Toto platové rozpätie je odhad spoločnosti beBee
Job summary
We're looking for enthusiastic Customer Service Representatives to join our team, immerse themselves in the brand, and provide exceptional service to our customers.
Responsibilities
- Collaborating with customers to provide product information and resolve queries efficiently and professionally.
- Empathising with customers, analysing their issues and offering personalised solutions.
- Supporting our omnichannel service by communicating with consumers in multiple ways, such as via phone (inbound calls), email & various social media.
Requirements
- Fluent in Polish Language: You're confident communicating in Polish, both written and spoken.
- English Communication: You'll be working with an international team, so you need to be comfortable in English too.
- Customer Experience: A real passion for providing top-notch customer service in handling calls, including challenging ones.
- Excellent organisational skills: Attention to detail.
- Professional attitude: To have a proactive approach to resolving any type of issue.
- Commitment: Dedication and a strong sense of teamwork.
Popis práce
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