Technical Support - Bratislava, Bratislava
Len pre registrovaných členov Bratislava, Bratislava, Slovensko
pred 1 mesiacom
* Toto platové rozpätie je odhad spoločnosti beBee
Job summary
Join our dynamic team of bilingual professionals and take your passion to the next level at Sound United. We are seeking individuals who share our love for high-quality audio devices and want to be part of a cutting-edge company at the intersection of music and technology.
Responsibilities
- Support the initial onboarding of new Order Management, Sales & Technical Support Advisors.
- Define daily and monthly qualitative and quantitative targets for individuals and ensure team understanding of these targets.
- Evaluate and proactively manage the performance of individuals and the team against all relevant qualitative measures.
- Assess and review team and individual performance and identify ongoing training and development for all team members.
Qualifications
- Fluent level of spoken & written English.
- Experience working in a customer-focused environment.
- Previous experience working within technical support and/or sales is beneficial.
- Excellent organisational skills with the ability to prioritise and monitor workloads effectively.
Popis práce
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