Toto pracovné miesto už neprijíma žiadne žiadosti
- Handle customers' inquiries over the phone
- Ensure a positive customer experience by delivering appropriate solutions
- Address a range of issues related to AT&T converged products and services
- Fluent in English (B2-C1 level)
- Flexible to work in an 18/7 environment to serve a global customer base
- Ability to create a positive customer impression
- Ability to handle difficult situations with patience and empathy
- Logical thinking and a passion for problem solving
- Interest in technology and eagerness to learn
- Resilience and strong work ethic suitable for a fast-paced environment
- Training and tools provided to help develop your career
- Work in an innovative and dynamic environment
- Collaborative and supportive team setting
- Opportunity to help others and make a positive impact on customer experiences
Customer Experience Ambassador Bratislava - Nitra - AT & T

pred 3 týždňami

Názov pracovnej pozície: AT&T Technical Care Representative Bratislava
Popis
Company Overview
">We are dedicated to delivering top-tier service, ensuring our customers stay connected with the people, entertainment, and information they value most.
About the Role
">Serve as the trusted voice for millions of our customers using AT&T converged services. You'll be instrumental in shaping customer experiences and resolving their issues, queries, and requests related to our products and services.
Responsibilities
">Requirements
">Benefits and Work Environment
">This role offers a valuable opportunity to gain experience and access resources that will help you make a significant impact on your future. Enjoy competitive compensation and comprehensive health and lifestyle benefits, as well as opportunities for professional growth and development.
What We Offer
">Contract and Location Details
">This is an unlimited, full-time position (40 hours per week / 8 hours per day) based in Bratislava, Slovak Republic.
Selection Process
">A video interview and one live, in-person interview with the hiring manager in AT&T offices are required for this position.