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    Customer Experience Ambassador Bratislava - Nitra - AT & T

    AT & T
    AT & T Nitra

    pred 3 týždňami

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    Názov pracovnej pozície: AT&T Technical Care Representative Bratislava

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    Company Overview

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    We are dedicated to delivering top-tier service, ensuring our customers stay connected with the people, entertainment, and information they value most.

    About the Role

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    Serve as the trusted voice for millions of our customers using AT&T converged services. You'll be instrumental in shaping customer experiences and resolving their issues, queries, and requests related to our products and services.

    Responsibilities

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    • Handle customers' inquiries over the phone
    • Ensure a positive customer experience by delivering appropriate solutions
    • Address a range of issues related to AT&T converged products and services

    Requirements

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    • Fluent in English (B2-C1 level)
    • Flexible to work in an 18/7 environment to serve a global customer base
    • Ability to create a positive customer impression
    • Ability to handle difficult situations with patience and empathy
    • Logical thinking and a passion for problem solving
    • Interest in technology and eagerness to learn
    • Resilience and strong work ethic suitable for a fast-paced environment

    Benefits and Work Environment

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    This role offers a valuable opportunity to gain experience and access resources that will help you make a significant impact on your future. Enjoy competitive compensation and comprehensive health and lifestyle benefits, as well as opportunities for professional growth and development.

    What We Offer

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    • Training and tools provided to help develop your career
    • Work in an innovative and dynamic environment
    • Collaborative and supportive team setting
    • Opportunity to help others and make a positive impact on customer experiences

    Contract and Location Details

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    This is an unlimited, full-time position (40 hours per week / 8 hours per day) based in Bratislava, Slovak Republic.

    Selection Process

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    A video interview and one live, in-person interview with the hiring manager in AT&T offices are required for this position.


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