Peter Buňa

IT support

Technológie / Internet

Košice, Košický

Ponúkané služby

I´m professional with an enthusiasm for technology. An organized, detailoriented, and conscientious self-starter, able to prioritize effectively to accomplish multiple tasks and stay calm under pressure. I´m provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution and remote support tools. Performed security administration functions for user, data, and remote access. Performed troubleshooting, repair, and maintenance of computer systems. Analyzed system requirements to efficiently isolate and resolve a wide array of technical issues.

Troubleshooting

Technical support

It support

System administration

Incident management

Približná sadzba: 18 € za hodinu

Skúsenosti

I am an IT specialist with experience in L1/L2 Service Desk support, incident management, and technical communication within enterprise environments. My work focuses on resolving user requests, diagnosing technical issues, managing workstations, and supporting internal IT processes.

I have hands-on experience with ticketing systems, remote support tools, basic Windows administration, Active Directory, and common enterprise applications. I place strong emphasis on accuracy, efficiency, professional communication, and clear documentation.

I am used to working in international teams, communicating effectively in English, and providing reliable support to end users. I am flexible, detail‑oriented, technically minded, and quick to adapt to new systems and processes.

Vzdelanie

I have completed secondary technical education, which provided me with a solid foundation in information technology, computer hardware, and technical problem‑solving. During my studies, I gained practical experience with IT infrastructure, software support, and basic network administration.

I have continued to build on these fundamentals throughout my professional career, developing strong competencies in IT support, incident management, and daily user assistance within enterprise environments.